Payment Policy
How payment works
Paying at SettlePaws is straightforward. Here's everything you might want to know.
Payment methods
We accept:
- Credit and debit cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Currency
All prices in our store are in US dollars (USD). If your card is in another currency, your bank converts the amount at its own exchange rate.
When you are charged
Your card is charged when you place the order. You'll get an order confirmation by email right away, and a shipping confirmation with tracking once your order is on its way.
Who processes your payment
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. The charge on your credit card or PayPal statement will appear as WESTERN BID — this is our authorized payment provider, not an unauthorized charge. SettlePaws, operated by FOP (sole proprietor) Vladyslav Zahreba, remains responsible for your order: all product information, shipping, and customer support are provided by SettlePaws.
Is it secure?
Yes. Checkout runs over an encrypted SSL connection, and card details are handled by our PCI DSS–compliant payment processor. We never see or store your full card number.
Refunds
If something isn't right, we'll fix it — see our Refund Policy for the details. Refunds go back to your original payment method and appear on your statement from WESTERN BID.
Questions?
Email us at support@settlepaws.com — a real person reads every message, usually within 1 business day.